We have designed and operated energy-related information and technical assistance clearinghouses since 1990 for the Bonneville Power Administration, Western Area Power Administration, U.S. Department of Energy, as well as state and regional organizations. Using the depth and breadth of the entire WSU Extension Energy Program staff, we provide objective and timely energy information and assistance through customer service centers, websites and online tools.
Our staff members are friendly and knowledgeable. They help customers resolve specific issues to achieve energy and cost savings, and help people access and participate in U.S. Department of Energy programs. We currently answer about 40,000 inquiries a year. Customers include:
- State and local governments
- Tribes
- Large and small businesses
- Energy-intensive manufacturing plants
- Federal agencies and facilities
- Professional and trade associations
- Schools and universities
- Congress
- Citizens, consumers and homeowners
Customer Service Centers
Code Hotline for Washington State
Contact us with your questions about residential sections of the Washington State Energy Code. Send an email or call (360) 956-2042.
Energy Experts
We provide technical assistance to utility staff and commercial and industrial customers of the Western Area Power Administration in 15 Western states. Call Energy Experts at (800) 769-3756 or visit www.energyexperts.org.
U.S. Department of Energy Recovery Act Clearinghouse
We provide advanced program support and information for U.S. Department of Energy's American Recovery and Reinvestment Act (ARRA) funded activities in all 50 states and U.S. territories. Visit the ARRA website, or call (888) 363-7289.
WSU Energy Library
Our energy librarians answer questions about residential energy efficiency from anyone living in Washington state. Check out additional services (including energy policy information and support) at the Energy Library webpage, or contact the library at (360) 956-2076 or by email.
Online Resources
EnergyExperts.org
We manage this online resource that includes calculators, a national energy events calendar, an energy jobs database, and the energy solutions database with links to thousands of useful resources. Visit EnergyExperts.org for timely and objective information.
Northwest Clean Energy Application Center
This five-state center is headquartered at the WSU Extension Energy Program and supports flexible-fuel projects using combined heat and power. Check out the resources at Northwest Clean Energy Application Center.
Pacific Region Bioenergy Partnership
We lead this six-state program that encourages use and development of bioenergy technologies (biopower, biofuels and bioproducts) that are technically feasible and cost effective. The Pacific Region Bioenergy Partnership website has factsheets, reports and more.
RCM Exchange
The Guide to Success for Resource Conservation Managers provides tools, resources, forms and examples of program material for RCMs to replicate.
Past Projects
U.S Department of Energy EERE Information Center
From 2004 until 2012, our staff answered questions from across the country about the U.S. Department of Energy's Energy Efficiency and Renewable Energy (EERE) products, services and technologies. Visit the EERE Information Center website, or contact the Information Center at (877) 337-3463 or by email.
Microsoft® Hohm™
During 2010 and 2011, we provided content for the interactive website Microsoft® Hohm™ ... "bringing people together to save energy and money."
Pacific Northwest Extension Energy Initiative
This 2009 regional pilot project was part of a national effort employing state university and college extension agents as delivery tools for the U.S. Department of Energy's Office of Energy Efficiency and Renewable Energy. For additional information, visit Pacific Northwest Extension Energy Initiative.
Electric Ideas / EnergyIdeas Clearinghouse
In 1989, the Bonneville Power Administration contracted with WSU to deliver technical assistance to commercial and industrial customers in the four Northwest states. The program continued to 2008 with funding from the Northwest Energy Efficiency Alliance. WSU responded to 18,000 questions, produced a content-rich website and published 20 factsheets and 18 Product and Technology Reviews.
Northwest Building Efficiency Center
The U.S. Department of Energy sponsored this information center for building professionals in Alaska, Idaho, Oregon, Montana and Washington. WSU coordinated the project from 2007-2009 to transfer program best practices and knowledge via phone, web, training and publications.