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Since 1990, we have designed and operated energy-related information and technical assistance clearinghouses for the Bonneville Power Administration, Western Area Power Administration, U.S. Department of Energy, and various state and regional organizations. Leveraging the depth and breadth of the entire WSU Energy Program staff, we have provided objective and timely energy information and assistance through customer service centers, websites, and online tools.

Our staff members are friendly and knowledgeable, ready to help customers resolve specific issues to achieve energy and cost savings. Our customers have included:

  • State and local governments
  • Tribes
  • Large and small businesses
  • Energy-intensive manufacturing plants
  • Federal agencies and facilities
  • Professional and trade associations
  • Schools and universities
  • Congress
  • Citizens, consumers, and homeowners

Customer Service Centers

Code Hotline for Washington State

Contact us with your questions about residential sections of the Washington State Energy Code. Email or call 360-956-2042.

WSU Energy Library

Our energy librarians answer questions about residential energy efficiency from anyone living in Washington state. See additional services (including energy policy information and support) at the Energy Library webpage, or contact the library at 360-956-2076 or by email.

Online Resources

CHP Technical Assistance Partnership Northwest

This five-state center – headquartered at the WSU Energy Program – supports flexible-fuel projects using combined heat and power (CHP). Check out the resources at CHP Technical Assistance Partnership Northwest.

Pacific Region Bioenergy Partnership

The WSU Energy Program leads this six-state program that encourages development and use of bioenergy technologies (biopower, biofuels, and bioproducts) that are technically feasible and cost effective. The Pacific Region Bioenergy Partnership website has factsheets, reports ,and more.

RCM Exchange

The Guide to Success for Resource Conservation Managers provides tools, resources, forms, and examples of program material for RCMs to replicate.

Past Projects

U.S. Department of Energy Recovery Act Clearinghouse

We provided advanced program support and information about activities funded by the U.S. Department of Energy's American Recovery and Reinvestment Act (ARRA) in all 50 states and U.S. territories. Visit the ARRA website, or call 888-363-7289.

U.S Department of Energy EERE Information Center

From 2004 to 2012, our staff answered questions from across the country about the U.S. Department of Energy's Energy Efficiency and Renewable Energy (EERE) products, services ,and technologies.

Energy Experts

For nearly 20 years, we provided technical assistance to utility staff and commercial and industrial customers of the Western Area Power Administration in 15 Western states. We developed and managed the Energy Experts online resource that included calculators, a national energy events calendar, an energy jobs database, and the energy solutions database with links to thousands of resources. 

Microsoft® Hohm™

During 2010 and 2011, we provided content for the Microsoft® Hohm™ website, which set out to "Bring people together to save energy and money."

Pacific Northwest Extension Energy Initiative

This 2009 regional pilot project was part of a national effort employing state university and college extension offices as delivery agents for the U.S. Department of Energy's Office of Energy Efficiency and Renewable Energy. For additional information, visit Pacific Northwest Extension Energy Initiative.

Electric Ideas/EnergyIdeas Clearinghouse

In 1989, the Bonneville Power Administration contracted with the WSU Energy Program to deliver technical assistance to commercial and industrial customers in the four Northwest states. The program continued to 2008 with funding from the Northwest Energy Efficiency Alliance. We responded to 18,000 questions, produced a content-rich website, and published 20 factsheets and 18 Product and Technology Reviews.

Northwest Building Efficiency Center

The U.S. Department of Energy sponsored this information center for building professionals in Alaska, Idaho, Oregon, Montana, and Washington. The WSU Energy Program coordinated the project from 2007-2009 to transfer program best practices and knowledge via phone, web, training, and publications. 

Building Diagnostic Tools Available for Loan

The Smart Buildings Center (SBC) Tool Lending Library has an extensive inventory of building diagnostic tools available for loan to building operators and energy service providers in Washington.

The first step in achieving operational excellence is learning how systems in the building are actually operating. The SBC can help by loaning data loggers, power meters, lighting loggers, infrared cameras, liquid and air flow measurement devices, and much more. Users can uses these tools free of charge for prescribed time periods to capture data on system performance.

For more information or to reserve a tool, visit  or contact Duane Lewellen at