Effectiveness
As RCM programs have evolved, some key elements for success have revealed themselves. The applicability of these elements varies according to the need and culture of the particular organization. The following should be considered flexible, but significant.
What is Required for an Effective RCM Program?
- Strong policy outlining RCM goals and responsibilities and highlighting management commitment
- Qualified person, properly equipped to act as the Resource Conservation Manager
- An administrator or manager who helps navigate the RCM program through policy/management channels--a "champion" for the program
- Buy-in and support by facilities and maintenance staff and occupants
- A recognition program with awards for occupants and staff who contribute the most
- Patience by all to allow the work to be done correctly and consistently
Management Commitment
The willingness of management to invest in an RCM program is vital to its success. Commitment may be shown in a policy statement and implementation plan supporting the goals and strategies for the program. The policy should be combined with a management "champion" who shepherds the Resource Conservation Manager's efforts through administrative channels.
Resource Conservation Manager
A qualified Resource Conservation Manager is self-motivated and a good organizer and communicator. Knowledge of your organization and broad credibility increases the Resource Conservation Manager's effectiveness. Successful Resource Conservation Managers include engineers, teachers, administrators, maintenance staff, lead custodians or consultants. Above all, the Resource Conservation Manager should be observant, thoughtful and have the ability to communicate effectively.
The Resource Conservation Manager needs adequate tools and a structure to work within. These may include:
- an explicit schedule and authority for doing RCM tasks;
- a computer to write reports, build spreadsheets, operate resource accounting software and communicate with other RCM's;
- communication tools including telephone, Internet and e-mail;
- access to tools for measuring performance of facility systems;
- freedom to move throughout all buildings
- access to billing records and building architectural plans.
Clear task assignments and time allocations are no less important for a Resource Conservation Manager than for any other staff in your organization. The Resource Conservation Manager's responsibility, especially during the first year, is enormous and the need for the freedom and the tools to fulfill the goals are critical.
A sample classified ad and description of responsibilities for a Resource Conservation Manager are provided to get you started.
Custodial and Maintenance Staff Involvement
The RCM program cannot succeed without custodial and maintenance staff involvement. Their value and experience cannot be overstated. Allocating a share of their savings to be used for deferred maintenance projects, tools and training is one good way to give them a stake in the program's success.
Recognition of Achievements
The Resource Conservation Manager should work with management to establish a recognition program to reward good savings and results. When presented with appropriate fanfare, such awards are powerful motivators. Another powerful incentive is to share a portion of the savings with those responsible for achieving them.
Patience
Sufficient preparation, organization and research are fundamental to a successful start. As preparation phases into action, savings become possible. Depending on the size of your facilities and your commitment to the RCM program, preparation could take anywhere from one to six months. After that, you can begin to reap the rewards.
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Funding for this project is provided by
Washington Department of Community Trade and Economic Development
with funds from the US Department of Energy State Energy Program.
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Resource Conservation Management
WSU Extension Energy Program
905 Plum Street SE
Olympia, WA 98504-3165
Phone: (360) 956-2090
Email:
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